Concepts
Risk score & risk level
How StaySignals scores a booking and how the score maps to a level.
Every decision carries a risk_score and a risk_level. The score is a number; the level is a bucket derived from it. Neither is affected by your risk setting — the setting only shapes the suggested_action.
Risk score
An integer from 0 to 99. Higher means more suspicious.
Start by routing on suggested_action. You can branch on the score or level later if you need finer control. Note that the model keeps improving, so the same booking may come back with a different score or level over time.
Risk level
A bucket derived from the score: low, medium, or high. The bucketing is not affected by your risk setting.